
Nescafe is the largest selling brand of coffee in the world. Remarkably, not so in the US. You may remember it as a really bad instant coffee in the orange jar. Well, that was then, this is now. The goal was to reinvent the brand for a new generation — the Starbucks crowd. Younger, thirstier for a bold taste they could brew at home. As it turns out, this was the most successful new product launch (reinvention of a brand) in Nestle's history. And much to McCann-Erickson's dismay, they had to adopt the thinking of another agency. Which turned out to be a good thing since their TV efforts on the brand were voted worst of the decade.